FAQ :

What is PayPal and how does it work?

PayPal is one of the most widely accepted electronic payment services used today to move money reliably, instantly and safely between accounts worldwide.

After signing up for an account at www.paypal.com and proceeding through their easy verification processes, you may send money to your Paypal account from your bank account and begin to make purchases online from websites such as eBay, amazon.com and of course our website warhammer.hellgate-pd.com

If you would like to know more about how PayPal operates, please visit the official website www.paypal.com.

How is the delivery accomplished?

Your order will be queued in our delivery list once all the ordering processes and transaction completed. Our delivery team will then log into the appropriated game and contact the character specified. The game character will receive a 'tell or whisper' after a successful delivery.

When can I expect delivery of my order from warhammer.hellgate-pd.com?

Normally you may expect your order to be delivered within 15-20 minutes if we have enough stock. However there are multiple reasons that may affect the delivery, such as, the method of the payment, volume of the order and traffic condition of game servers, etc. For the delivery issues you can contact our 24/7 live chat service.

How safe it is if I shop at warhammer.hellgate-pd.com? Will my transaction be secure enough?

Absolutely. At warhammer.hellgate-pd.com, our utmost priority is ensuring that your personal and transaction information is secure and your privacy is respect. Accordingly, we have put a number of technological protections in place to help you fight the online shopping fraud.

Do you have any refund policy if I didn't get delivered for my order?

Yes, we do. If we are failed to contact the customers or confirm payment for more than 72 hours during the virtual items processing, the order will be hold and 100% purchase price will be promptly refunded.

The refund made to the credit card will be credited or returned to the same account you used within 2 to 3 business days.